转自: http://xue.youdao.com/biarticle.a?articleId=-3185901765049075925&keyfrom=AllInOne&date=2013-08-28
How To Be Professional?
You probably know that it's important to be professional if you want to have a successful career, but what does that actually mean?
After all, professionalism is rarely taught; you're supposed to pick it up on your own through a combination of observation and osmosis, but that's not always easy to do. And learning on the job can be fraught with land mines, since you might not even see your mistakes coming.
So without further adieu, here are 10 key elements of professionalism that you should master early in your career.
1. Pay attention to the cultural norms in your organization, and follow them. If you watch how others in your office operate, you'll learn all sorts of important things about "how we do things here." For instance, you might observe that everyone shows up precisely on time for meetings, that they modulate their voices when others are on the phone, and that people rely on email for non-urgent questions. These are important signals for what will be expected of your own behavior –and you'll come across as tone-deaf if you ignore them.
2. Be pleasant and polite to people, even if you don't like them. You will have to work with people whom you just don't care for, and even with people who aren't very nice. You'll look far more professional if you don't let them get under your skin and instead remain cordial and easy to work with.
3. Take work seriously. If you make a mistake or something doesn't go well, don't brush it off or use cavalier responses like "my bad." Accept responsibility for your part in what went wrong.
4. Speak up when work isn't getting done on time or when there are problems with a project. Part of taking real ownership for you work means that you're responsible for alerting your boss when things are going off course, rather than trying to ignore it or just hoping that no one notices.
5. Realize that getting feedback on your work –even critical feedback –is part of the job; it's not personal. Getting angry or defensive or otherwise taking it personally when your manager gives you feedback can be an easy trap to fall into, but it will make you look less professional. And after all, if you care about doing your job well and advancing, don't you want to know where you need to do better?
6. You need to write clearly and professionally. That means no text speak, and correct punctuation and capitalization. This doesn't mean that you need to write as if you were addressing the Queen of England, but you do need to take care that you don't sound like you're texting a friend from a nightclub either.
7. Be flexible. Yes, your workday might formally end at 5 p.m., but if staying an hour late will ensure the newsletter goes to the printer on time, you should do it unless that's truly impossible. That doesn't mean to ignore important commitments in your own life, but you shouldn't let important work go undone just because of your quitting time. Similarly, be flexible when it comes to changes in work plans, goals or other things that might evolve as work moves forward.
8. Show up reliably. Unless you have pre-scheduled vacation time or you're truly ill, you should be at work when they're expecting you to be there. It's not OK to call in sick because you're hung over, or because you stayed up late last night watching soccer, or because you just don't feel like coming in.
9. Be helpful, and do more than solely what's in your job description. The way that you gain a great professional reputation –which will give you options that you can use to earn more money, get out of bad situations and not have to take the first job that comes along –is by doing more than the bare minimum required. That means always looking for ways to do your job better, helping out colleagues when you can, and not balking at new projects.
10. Don't treat your manager as your adversary. If you see your manager as someone whose job is to enforce rules, spoil your fun and make you do things you don't want to do, it will show –and it won't look good. Treat your manager as a team-mate, one who has authority over you, yes, but one who's working toward the same goals as you are.
以下是个人的粗浅翻译,有很多不到之处,希望各位能帮忙指正,谢谢!!
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你很可能知道,如果想有个成功的职业生涯,职业化很重要。那么,职业化到底意味着什么呢?
毕竟职业化很少是教出来的;需要你自己通过结合观察和渗透来掌握,但那并不总是容易做到。
在工作上学习充满地雷,因为你甚至都不知道你要犯错了。
在告别前,有10个你需要在职场早期掌握的职业化的关键要素。
1. 注意你所在组织的文化规范,并遵守。如果你观察你们办公室里面的其他人是如何操作的,
你将学会各种有关在这里如何做事的重要事情。例如,你可能观察到每个人非常准时的出席会议,
他们会在别人通电话的时候调整说话的声音,他们在处理不紧急的问题时依赖的是邮件。这些都是
你被期望的行为的信号,并且如果你忽视这些,你将会遇到被忽视的情况。
(个人备注: 是的,如果大环境都是拖拉,你也要学会拖拉,不要妄想改变环境,如果独树一帜,
最终受伤的很可能是自己,特别是在某些混日子的大公司里面)
2. 愉快和礼貌的对待他人,即使你不喜欢他们。你将不得不与你毫不关心,甚至是不好的人一起工作。
如果你没有让他们感觉恼怒,而是保持着 热忱和容易相处,你将会看上去更加职业化。
( 个人备注:这点需要改变自己,不能以自己的喜好来处理同事关系。多站在对方角度去看,
这样能更加理解别人,另外,同事之间,切记”君子之交淡如水“,不是真正的
知心朋友,不该说的不要说)
3. 认真对待工作。如果你犯错了或者有些事情没做好,不要一带而过或者使用像“我的错”这样漫不经心
的回答。承担你该承担的责任。
(个人备注:就事论事,一直该这样。要勇于承担责任,从错误中学习,提高自己)
4. 当事情没有按时完成时要说出来或者项目有问题时。做自己工作的主人,一部分就是说在事情脱离了
正常轨道时,你有责任提醒你的老板,而不是尽力的忽视它或者只是希望没人注意到。
(个人备注:不要把自己想的太重要,更不要把工作看的太重。如果老板不急,你为什么要
比他更急? 工作是老板的,进度也是他的,不要总是为了项目进度牺牲自己,
否则,老板会习惯你去做更多的事情,做更多的牺牲。。 另外,在完成
项目过程中,隔断时间定期主动汇报进度,如果有问题,及早提出,即便领导
没有管,最后项目出问题,责任也不在你这里,不要傻傻的想着日夜加班帮忙
赶进度,即使这次你能顶住,下次呢??)
5. 要认识到获取工作中的反馈,即便是批评性的,也是工作的一部分,而非私人的。当你的老板给你提供
反馈的时候,生气或者防卫,亦或以私人角度看待,都是一个容易跌入的陷阱,这会使你看上去不专业。
( 个人备注: 如果你老板是个实事求是的人,能真实的指出你的不足,那么你赚了,该高兴,因为
你可以弥补不足,提高自己; 而如果你老板不是,你做的好的地方,他说你做的不好,
你可以选择拿出事实(数据),实事求是,但这样据理力争不一定有好结果,特别是
心胸狭窄,非干事类型的老板; 你也可以学着站在领导角度去看问题,分析自身
做的不够的地方,并做改进(这种境界我做不到,但确实很好); 当然,你也可以
选择给自己换老板。)
6. 你需要写的准确,专业。那意味着没有口语性的文字,正确的标点符号和大小写。这并不意味着你
需要写得像是要寄给英格兰的王后一样,但你真的需要注意不要像再给夜总会认识的朋友写信。
( 个人备注: 这个必须的,不要出现即便的错误,或者让别人觉得读懂你的邮件困难)
7. 灵活点。是的,你工作日正式的下班时间可能是在5 p.m ,但如果多呆一个小时能确保新闻通讯按时
打印,你该这样做除非真的不可能。那并不意味着要忽视你个人生活中重要的承诺,但你不应该让重要
的工作没做完只是因为你放弃时间。类似地,随着工作的推进,当需要改变工作计划,目标或者其他事情
时,也要灵活点。
(个人备注: 这点也是必须的,能将工作做的更好,并且对你生活影响不大的时候,还是可以对工作
多投入点)
8. 可信赖地出现。除非你有了预定的假期时间或者你真的是生病了,在他们期待你在上班的时候你就该
在上班。因为宿醉未眠或者昨晚熬夜看球赛,或者只是不想上班而打电话请病假不太好。
(个人备注: 这个必须的,还有,不要随便迟到。 当然,为了跳槽面试而找理由请假,这个可以有)
9. 乐于助人,做的比你的工作岗位描述多。你获得好的职业声誉的方式,将给你提供选择。你可以用来
赚更多的钱,逃离糟糕的处境,不需要接受出现的第一份工作。这就是通过做的比最低要求多。那意味
着总是寻求方法去将工作做得更好,在能帮助同事时给予帮助,在新的项目上不拖拉。
(个人备注: 这个还是适度点好,有些人依赖性太强,指望你完全搞定他那份活,你哪有那么多时间?
再者,好好先生当的过头的话,别人就会当你是”傻子”,一有事情就找你帮忙,觉得找你
做事是理所当然,最终你就是最苦逼,最忙的人,拿的钱跟别人差不多,甚至更少。还是
要适度。 适量,适度的帮助,如能做到对你的帮助“感激不尽”,也是个境界。)
10.不要把你的经理当做敌对的人。如果你将你的经理视作实施规定,掠夺你的乐趣,让你干你不想干的
事情的人,这会表现出来,并且看上去不好。把你的经理视作一个管理你,但跟你一样都是为了
同一个目标的队友,
(个人备注: 在我的前一家公司,我就跟经理相处不好,就是因为他不是实事求是的类型。但这样做
的后果是,你的境地会很惨。所以可用的招是: 学习老油条的生存方式,即便你不喜欢
你的经理,也不要表现出来,完成工作,学到东西,哪天直接换工作就行了)